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Delivery & Assembly

 

Delivery

Deliveries can be made for larger items purchased in our Central store.

Free Deliveries above HKD500 for Hong Kong Island, except Kowloon, New Territories & outlying islands.

Purchase over $800 qualify for free delivery to Kowloon & N.T.

For outlying islands, arrangements can be made to meet up at the Ferry piers located in Central to drop off the orders. 

Additional extra charges applicable for outlying islands. Pls contact our staff for details at info@babybasicshk.com

Assembly $200

Timings

  • Simply purchase online above Net $500 - 800 for a free delivery service. 
  • Delivery charges will be applied to the purchases below qualifying amount, HK Island $150, Kowloon $200, New Territories $250 respectively.
  • Place an order online before 6:00pm and the order will be available for pick up the very next day at the store in Central. 

To Collect

  • Order for pick-up will be notified via email or phone call.
  • You will be required to bring along HK ID and a final confirmation invoice email as a proof of purchase.
  • We will not release order without the verification of ID and proof of purchase.
  • Should you nominate someone to collect, the nominated person must present a copy of your HK ID with a copy of final confirmation invoice as a proof of purchase.

Return Policy on "Pick Up"

  • Orders placed online cannot be cancelled/exchanged/reimbursed online.
  • Please visit our store in central (Unit 01-03, 7/F, Lansing House, 41-47 Queen's Road, Central, Hong Kong) within 30 days for cancellation & exchange.
  • We will happily exchange or issue a credit note on products returned within 30 days in a saleable condition but there will be NO CASH OR CREDIT CARD REFUNDS.